Statistics
Publications
3
Citations
202
H-Index
3
Active since
2009
Affiliations
Universiti Teknologi MARA(Current)
Gluma Saban is an author at Universiti Teknologi MARA specializing in business, international entrepreneurship, and service quality indicators.
Publications per year
2009–2016
3
3
Bank Service Quality (BSQ) Index
Firdaus Abdullah, Rosita Suhaimi, Gluma Saban et al. · International Journal of Quality & Reliability Management · 2011 · 103 citations
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