Alfonso González‐Herrero

Crisis Communications Management on the Web: How Internet‐Based Technologies are Changing the Way Public Relations Professionals Handle Business Crises

Alfonso González‐Herrero, Smith Suzanne · Journal of Contingencies and Crisis Management · 2008 · 199 citations

Social Sciences, Communication, Management Information Systems +13

Trends in online media relations: Web-based corporate press rooms in leading international companies

Alfonso González‐Herrero, Ruiz de Valbuena Miguel · Public Relations Review · 2006 · 82 citations

Social Sciences, Communication, International Business +9

Marketing crises in tourism: communication strategies in the united states and spain

Alfonso González‐Herrero, Cornelius B. Pratt · Public Relations Review · 1998 · 62 citations

Management, Marketing, Tourism Management +14

Crisis Communications Management 2.0: Organizational Principles to Manage Crisis in an Online World.1

Alfonso González‐Herrero, Suzanne Smith · Organization development journal · 2010 · 22 citations

Social Sciences, Communication, Management Information Systems +12

Managing media relations in museums through the Internet: a model of analysis for online pressrooms in museums

Paul Capriotti, Alfonso González‐Herrero · Museum Management and Curatorship · 2013 · 17 citations

Social Sciences, Communication, Interactive Media +7