Concepedia

Shuqin Cai

SC

Statistics

Publications

8

Citations

286

H-Index

8

Active since

2003

Affiliations

Huazhong University of Science and Technology(Current)

University of Greenwich

Shuqin Cai is an author at Huazhong University of Science and Technology specializing in management, interactive marketing, and marketing.

Top concepts

ManagementBusinessMarketingDigital MarketingCustomer SatisfactionInteractive MarketingInformation ManagementBusiness Information SystemsE-businessCommunication

Publications per year

2003–2018

8

Publications

8

Exploring the service quality in the e-commerce context: a triadic view

Yong Lin, Jing Luo, Shuqin Cai et al. · Industrial Management & Data Systems · 2016 · 116 citations · Full text

Total Quality Management, Customer Satisfaction, Logistics Processes +22

Evaluating Citizen e-Satisfaction from e-Government Services: A Case of Pakistan

Babur Hayat Malik, Shuqin Cai, Shuqin Cai et al. · European Scientific Journal ESJ · 2016 · 50 citations · Full text

Customer Satisfaction, Digital Marketing, E-services +18

Enhanced sentiment labeling and implicit aspect identification by integration of deep convolution neural network and sequential algorithm

Jinzhan Feng, Shuqin Cai, Xiaomeng Ma · Cluster Computing · 2018 · 43 citations

Natural Language Processing, Engineering, Machine Learning +13

A new approach to customer targeting under conditions of information shortage

Youping Yu, Shuqin Cai · Marketing Intelligence & Planning · 2007 · 22 citations

Marketing Analytics, Customer Satisfaction, Customer Experience +23

Enterprise knowledge tree model and factors of KMS based on E‐C

Huosong Xia, Du Kuanqi, Shuqin Cai · Journal of Knowledge Management · 2003 · 19 citations

Knowledge Representation, Enterprise Knowledge, Business Information Systems +15

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