Jackie van Dael

Public perceptions on data sharing: key insights from the UK and the USA

Saira Ghafur, Jackie van Dael, Melanie Leis et al. · The Lancet Digital Health · 2020 · 108 citations · Full text

Patient safety in remote primary care encounters: multimethod qualitative study combining Safety I and Safety II analysis

Rebecca Payne, Aileen Clarke, Nadia Swann et al. · BMJ Quality & Safety · 2023 · 65 citations · Full text

Use and impact of virtual primary care on quality and safety: The public's perspectives during the COVID-19 pandemic

Ana Luísa Neves, Jackie van Dael, Niki O’Brien et al. · Journal of Telemedicine and Telecare · 2021 · 38 citations · Full text

Getting the whole story: Integrating patient complaints and staff reports of unsafe care

Jackie van Dael, Alex Gillespie, Tom W. Reader et al. · Journal of Health Services Research & Policy · 2021 · 33 citations · Full text

Do national policies for complaint handling in English hospitals support quality improvement? Lessons from a case study

Jackie van Dael, TW Reader, AT Gillespie et al. · Journal of the Royal Society of Medicine · 2022 · 10 citations · Full text