14
Publications
875
Citations
13
H-Index
1994
Active since
Peggy L. Lane is an author at University of Louisiana at Monroe specializing in management, customer satisfaction, and business.
Top concepts
ManagementBusinessCustomer SatisfactionEducationEngineeringInformation ManagementMarketingUser ExperienceLearning AnalyticsOrganizational Communication
Publications per year
1994–2022
14
14
Khaled A. Alshare, Peggy L. Lane · Communications of the Association for Information Systems · 2011 · 100 citations · Full text
Customer Satisfaction, Effort Expectancy, Educational Psychology +20
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