Memorial Hermann: High Reliability from Board to Bedside

Human error: models and management

James Reason · BMJ · 2000 · 5.4K citations · Full text

Social Sciences, Human Resource Management, Organizational Behavior +12

Managing the unexpected: resilient performance in an age of uncertainty

Choice Reviews Online · 2008 · 2K citations

Management, Organization Studies, Organizational Behavior +17

Reducing the Frequency of Errors in Medicine Using Information Technology

David W. Bates, M. Cohen, L L Leape et al. · Journal of the American Medical Informatics Association · 2001 · 960 citations · Full text

Computing, Health Informatics, Health Systems +11

The impact of a closed-loop electronic prescribing and administration system on prescribing errors, administration errors and staff time: a before-and-after study

Bryony Dean Franklin, Kerry-Ann O’Grady, Parastou Donyai et al. · BMJ Quality & Safety · 2007 · 319 citations · Full text

Computing, Hospital Pharmacy, Pharmacy Practice +17

The Ongoing Quality Improvement Journey: Next Stop, High Reliability

Mark R. Chassin, Jerod M. Loeb · Health Affairs · 2011 · 294 citations

Management, Health Care Management, Quality Management +17