Re-consider : The integration of online dispute resolution and decision support systems

Abstract

Abstract. Current approaches for the design of Online Dispute Resolution (ODR) systems involve the replication of Alternative Dispute Resolution practices such as mediation and negotiation. Though such systems have been found to be popular, there are concerns that these systems fail to take into account judicial practices. In this paper a system that supports disputants ' decisions making when engaged in an online dispute is advanced. The system, Re-Consider, is an Australia Family Law ODR system, that is based on judicial reasoning modelled with Bayesian belief networks and provides disputants with decision support in the dispute. It is believed that this approach provides disputants with an online resolution process that will help them to reach outcomes that take judicial practices into account and presents a step toward more deliberative form of online dispute resolution.