Closing the Communication Loop: Using Readback/Hearback to Support Patient Safety

The Vulnerable System: An Analysis of the Tenerife Air Disaster

Karl E. Weick · Journal of Management · 1990 · 902 citations · Full text

Management, Psychology, Systems Engineering +17

System Innovation: Concord Hospital

Paul N. Uhlig, Jeffrey S. Brown, Anne K. Nason et al. · The Joint Commission Journal on Quality Improvement · 2002 · 83 citations

Health Professions, Health Services Administration, Health Systems +14

Resource management on the flight deck

George E. Cooper, Michael D. White, J. K. Lauber · 1980 · 70 citations

Management, Human Resource Management, Operations Management +13

Aviation accidents and the theory of the situation

Lee G. Bolman · NASA STI Repository (National Aeronautics and Space Administration) · 1980 · 22 citations · Full text

Social Sciences, Psychology, Social Psychology +17