The Joint Commission Journal on Quality and Patient Safety · 2010 · 201 citations · 26 references
NursingNursing AdministrationContinuity Of CareCare CoordinationCare WorkCognitive LoadCommunication Across Care SettingsDistraction RhythmInpatient CareFatigue In Healthcare WorkforcesInterruptionsManaging Interruptions
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On error management: lessons from aviation
Robert L. Helmreich · BMJ · 2000 · 1.3K citations · Full text
Communication behaviours in a hospital setting: an observational study
Enrico Coiera, V. Tombs · BMJ · 1998 · 494 citations · Full text