DigitalGeorgetown (Georgetown University Library) · 2003 · 18 citations · 0 references
Social SciencesHealth PolicyMedical EducationHealthcare AdministrationHealthcare LeadershipMedical EthicsCommunication In Healthcare OrganizationsPatient-provider RelationshipsPhysician-patient RelationshipProfessionalization Of MedicineReputationReputation ManagementHealthcare Trust BuildingMutual Trust BuildingPhysician-patient TrustTrust In Clinical RelationshipsTrust In Health CareTrust In Healthcare ProvidersTrust In PhysiciansTrust In Provider-patient Relationships
Part One: Setting the scene - The patients' perspective - Trust and mistrust - The Shipman Case - the individual - The Bristol Case - the professional team - The Alder Hey case - the institution - The system responds - Part Two: Building trust - Listening to literature - The role of the press - Teaching tomorrow's doctors - A profession's reputation - Learning from error - Sharing information with patients - People and places - Learning from business - Part Three: The Future - Macfarlane on trust and trusts - Rebuilding trust - Conclusion