Baylor University Medical Center Proceedings · 2001 · 85 citations · 1 references
ManagementDiagnostic SciencesMethod ValidationRoot Cause Analysis5 Whys AnalysisFive Whys AnalysisRoot Cause DeterminationRoot Cause Investigation
The simplest way to perform a root cause analysis is to ask why 5 times. In the case above, the answers might read as follows:
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