BusinessInformation SystemsManagement Information SystemsBusiness Process ManagementProcess ControlProcess DesignBusiness Process DesignProcess ModelingTransaction ManagementWorkflow AnalysisWorkflow DesignWorkflow ManagementActivitiesException Handling In WorkflowsProcess Exception HandlingProcess Exception ManagementProcess SpecificationWorkflow ExecutionWorkflow Management SystemsWorkflow Modeling
Workflow technology has not yet lived up to its expectations not only because of social problems but also because of technical problems, like inflexible and rigid process specification and execution mechanisms and insufficient possibilities to handle exceptions. The aim of this paper is to present a workflow model which significantly facilitates the design and reliable management of complex business processes supported by an automatic mechanism to handle exceptions. The strength of the model is its simplicity and the application independent transaction facility (advanced control mechanism for workflow units) which guarantees reliable execution of workflow activities. 1 Introduction Among cooperative information systems, workflow management is one of the key technologies for providing efficiency and effectiveness in the office. A Workflow Management System (WFMS) is a system that completely defines, manages and executes workflow processes through the execution of software whose order o...
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