2025 · 46 citations · 140 references
ComputingComputer ScienceHuman-computer InteractionInteraction DesignSoftware EngineeringComputer-supported Cooperative WorkInterface DesignSociotechnical Systems
Large language models (LLMs) have been positioned to revolutionize HCI, by reshaping not only the interfaces, design patterns, and sociotechnical systems that we study, but also the research practices we use.To-date, however, there has been little understanding of LLMs' uptake in HCI.We address this gap via a systematic literature review of 153 CHI papers from 2020-24 that engage with LLMs.We taxonomize: (1) domains where LLMs are applied; (2) roles of LLMs in HCI projects; (3) contribution types; and (4) acknowledged limitations and risks.We find LLM work in 10 diverse domains, primarily via empirical and artifact contributions.Authors use LLMs in five distinct roles, including as research tools or simulated users.Still, authors often raise validity and reproducibility concerns, and overwhelmingly study closed models.We outline opportunities to improve HCI research with and on LLMs, and provide guiding questions for researchers to consider the validity and appropriateness of LLM-related work. CCS Concepts
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Guidelines for Human-AI Interaction
Saleema Amershi, Dan Weld, Mihaela Vorvoreanu et al. · 2019 · 1.9K citations
Computing, Computer Science, Design +17
Why Johnny Can’t Prompt: How Non-AI Experts Try (and Fail) to Design LLM Prompts
J.D. Zamfirescu-Pereira, Richmond Y. Wong, Bjoern Hartmann et al. · 2023 · 799 citations · Full text
Computing, Computer Science, Design +17
Nils Dahlbäck, Arne Jönsson, Lars Ahrenberg · 1993 · 737 citations