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Communication Satisfaction and the Temporal Development of Conversations
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1987
Year
Human CommunicationInterpersonal CommunicationCommunication EffectsCommunication StudyArtsEffective CommunicationConversation AnalysisCommunicationVerbal InteractionSpeech PerceptionCommunication SatisfactionSpeech Communication
AbstractThis study examined the relationship between effective communication and the temporal development of conversations. Communication satisfaction was employed as a measure of communication effectiveness. It was hypothesized that satisfying and dissatisfying characteristics of interpersonal communication would vary with conversation time. The findings of this study suggest that depth is a central dimension along which satisfaction varies with conversation time. Additional informationNotes on contributorsMichael L. HechtMichael L. Hecht is an associate professor and Director of the Communication Research Center in the Department of Communication at Arizona State University in Tempe, AZ 85287. Peter J. Marston is an assistant professor in the Department of Speech Communication at California State University in Northridge, CA 91330.Peter J. MarstonMichael L. Hecht is an associate professor and Director of the Communication Research Center in the Department of Communication at Arizona State University in Tempe, AZ 85287. Peter J. Marston is an assistant professor in the Department of Speech Communication at California State University in Northridge, CA 91330.