Understanding DevOps critical success factors and organizational practices

Abstract

DevOps is a combination of practices and a company culture which aims minimize the barriers between the operation and development teams in the organization. As its adoption and use in the industry has been growing, different kinds of research are trying to explore DevOps practices, processes and implementations in the organizations. Most of the extant research conducted in the past was to investigate how DevOps worked, what impacts it made into the organizations and how the adoption of DevOps played a role for the overall success for companies. This paper presents a qualitative analysis of a dataset collected via an open ended survey from 15 software professionals who are experienced in DevOps. The focus of the study is on reporting DevOps practices in organizations, and how they impact on the success of DevOps. We discuss the DevOps professionals point-of-view on DevOps practices and align their thoughts through a DevOps model of the critical success factors.