The relationships between team burnout and team psychological safety and civility among hospital nurses during the covid-19 pandemic: The mediating role of team thriving

Abstract

Based on the conservation of resource (COR) theory, this study examines the effects of team burnout on the positive team and individual outcomes - team psychological safety and individual civility; mediated by workplace thriving among nurses. Data was collected in a multistage sampling from 447 nurses in three government hospitals through a questionnaire-based survey. Data were aggregated and analysed using the multi-level regression model. Resulted highlighted that a negative relationship exists between team burnout and team psychological safety and also between team burnout and individual civility. Team thriving was found to mediate the relationship between team burnout and civility. This study provides one of the initial empirical evidences of team level burnout and contributions to discussions on the measurement of burnout at the team level and its consequences. Furthermore, this study provides a practical understanding of the negative effects of nurses’ team burnout at the team and individual levels through the lens of the conservation of resource theory. This study fills a gap by using the COR theory and focusing on nurses in selected government hospitals in Ghana to examine team and individual level outcomes of burnout.