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Coordination of knowledge in communication: Effects of speakers' assumptions about what others know.
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1992
Year
Human CommunicationInterpersonal CommunicationCommunication EffectsCommunication StudyKnowledge ManagementConversation AnalysisDiscourse AnalysisCommunicationSocial InteractionArtsLanguage StudiesVerbal InteractionSpeech Communication
The authors conducted two pairs of studies using a two‑stage design that first had participants estimate how recognizable specific stimuli were to others and then examined how those estimates influenced message formulation in a referential communication task. Participants accurately estimated stimulus recognizability but tended to over‑estimate their own knowledge, and the length of their referring expressions decreased as they perceived others were more likely to identify the target, though these effects were weaker than expected and reflected a trade‑off with other communicative information.
Two pairs of studies examined effects of perspective taking in communication, using a 2-stage methodology that first obtained people's estimates of the recognizability to others of specific stimuli (public figures and everyday objects) and then examined the effects of these estimates on message formulation in a referential communication task. Ss were good at estimating stimulus identifiability but were biased in the direction of their own knowledge. The amount of information in a referring expression varied inversely with the perceived likelihood that addresses could identify the target stimulus. However, effects were less strong than anticipated. Although communicators do take others' knowledge into account, the extent to which they do so involves a trade-off with other sorts of information in the communicative situation.