How difficult should it be? Evidence of burden tolerance from a nationally representative sample

Abstract

There is growing attention to how policymakers and bureaucrats think about administrative burdens, but we know less about public tolerance for burdens. We examine public burden tolerance in two major programmes (Medicaid and SNAP) using a representative sample of US residents. We show broad support for work requirements and weaker support for generally making it difficult to access benefits. People with conservative beliefs, greater opposition to social policies, and higher income are more tolerant of burdens in social policies. Those who have personal experience of welfare policies are less tolerant of burdens.