Artificial Intelligence In The Public Health Sector: The Use Of Telemedicine In Indonesia During Covid-19

Abstract

The Covid-19 outbreak affected the problem of access and health services in many
\ncountries including Indonesia. This study aims to explain the use of technology that supports
\npublic health services during Covid-19 took place in Indonesia. This research uses a qualitative
\napproach which is carried out through document and literature studies that are analyzed using
\nNvivo 12 Plus software. The results of this study revealed that in an effort to guarantee public
\nhealth during the co-19 period, the Indonesian government in this case the ministry of health
\nmade efforts and appeals for access and services to health to continue to be carried out by
\nutilizing Artificial Intelligence as information and communication technology. The government
\nuses technology such as telemedicine as an application used in public health services over long
\ndistances or online between hospitals and patients. The government also continues to collaborate
\nbetween hospitals and medical personnel in utilizing the telemedicine. The use of technology in
\nthe form of Artificial Intelligence (Telemedicine) also has an influence on prevention efforts in
\nthe spread of co-19 cases in Indonesia. In addition, the use of Artificial Intelligence also impacts
\non the development and application of E-Government in Indonesia. The limitation of this study
\nis that this study has not explained the challenges and public response to the use of telemedicine
\nas a means of public health services. The future research needs to explain this aspect by using a
\nsurvey approach and quantitative descriptive analysis.