“If We Got a Win–Win, You Can Sell It to Everybody”: A Qualitative Study Employing Normalization Process Theory to Identify Critical Factors for eHealth Implementation and Scale-up in Primary Care

Abstract

Application of NPT revealed context- and stakeholder-specific interactions that should be synergistically leveraged to promote MyDiabetesPlan normalization into routine clinical practice. Our findings provide further insight into how researchers can comprehensively assess eHealth implementation potential within Ontario and can be extrapolated to similar single-payer health-care jurisdictions.