Evaluating a training intervention for improving alignment between emergency medical telephone operators and callers: a pilot study of communication behaviours

Jennifer Gerwing, Jon Erik Steen-Hansen, Trond A. Mjaaland, Bård Fossli Jensen, Olav Eielsen, Owen Thomas, Pål Gulbrandsen

Scandinavian Journal of Trauma Resuscitation and Emergency Medicine · 2021 · 24 citations · 21 references

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