Factors Influencing the Use of On-Line Meeting Tools

Abstract

Working from home is becoming a real trend during the Covid-19 pandemic. This trend can be clearly seen with the increasing number of on-line meeting applications and tools which are used for teaching, meetings and working from homes. However, utilization level of these on-line meeting tools can be affected with many factors like ease of use, availability, scalability and privacy. This paper focuses on the impact of these factors on the utilization level. A questionnaire has been designed and survey has been conducted to investigate the influence of these factors. The survey covered different levels of users and work fields. The results illustrated that there is a significant impact on the utilization level of the used tools and users due to these factors. The result showed also that the employer enquiries and recommendations (formality) and capability of these tools have the highest impact on the utilization level.