A First-line management team’s strategies for sustaining resilience in a specialised intensive care unit—a qualitative observational study

Abstract

Coordination supports a coherent goal setting by increased team collaboration and is supported by team members' abilities to predict the behaviour of each other. Our findings suggest that in design of future research or training for coordination, the focus of assessment and reflection on adaptive managerial responses may lie on situations where the system was 'stretched' or 'needed reorganisation' and that learning should be about whether the actions were able to achieve short-term goals while preserving the long-term goals.