Journal of Hospitality and Tourism Insights · 2021 · 15 citations · 13 references
ManagementKnowledge ManagementOrganization StudiesCommunities Of PracticeEvent ManagementKnowledge SharingEvent DesignEvent PlanningEvent EthnographyQualitative InterviewingSemi-structured Interviews
Purpose This paper examines events management as a Community of Practice (CoP) and to demonstrate that knowledge management and practice within events operate as a CoP. The paper adds to the events management literature which is currently superficial in considering events conceptually as a CoP. Design/methodology/approach An interpretive and inductive approach was adopted for the research which incorporated quantitative and qualitative methods undertaken in a United Kingdom setting. Twenty-five in-depth semi-structured interviews with event professionals were conducted and this was complemented by a survey of 215 event professionals. Findings The findings demonstrate that within the evolving events industry, as well as reflected in aspects of the academic literature, events can be depicted as a “domain” which connects event professionals to a “community”. The themes emerging revealed that there are modes of working, shared values and practices, a shared identity and a desire to work as a wider collective in order to maintain and enhance knowledge and practice, which are in keeping with a CoP framework. Research limitations/implications This study provides new insight on an under-researched area concerning knowledge and practice development within events management. Originality/value This is a novel study that considers how the emergent field of events management should be considered as a CoP. It addresses a gap in the literature pertaining to knowledge and practice creation within events management from a CoP perspective.
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Limits to Communities of Practice
Joanne Roberts · Journal of Management Studies · 2006 · 805 citations · Full text