Understanding the psychology of trust between patients and their community pharmacists

Abstract

This study illustrates that trust-diminishing factors appear to be somewhat outside the day-to-day control of individual community pharmacists, while trust-enhancing factors are elements that pharmacists may have greater personal control over. Further research is required to better understand these factors and to develop a more generalizable understanding of how patients develop trust in their pharmacists. <i>Can Pharm J (Ott)</i> 2021;154:xx-xx.