The rise of the "just-in-time workforce": on-demand work, crowdwork and labour protection in the "gig-economy"

Valerio De Stefano

RePEc: Research Papers in Economics · 2016 · 90 citations · 0 references

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TL;DR

The gig‑economy, rapidly expanding and encompassing crowdwork and app‑based on‑demand work, offers flexible job matching but risks commodifying labor, a concern largely ignored in labor‑rights discussions. This paper argues that gig‑economy activities should be fully recognized as work to address the negative effects of commodification.

Abstract

The so-called “gig-economy” has been growing exponentially in numbers and importance in recent years but its impact on labour rights has been largely overlooked. Forms of work in the “gig-economy” include “crowdwork”, and “work- on-demand via apps”, under which the demand and supply of working activities is matched online or via mobile apps. These forms of work can provide a good match of job opportunities and allow flexible working schedules. However, they can also pave the way to a severe commodification of work. This paper discusses the implications of this commodification and advocates the full recognition of activities in the gig-economy as “work”.