New Media & Society · 2019 · 308 citations · 11 references
Social SciencesPublic AdministrationSociologyPublic OpinionPublic RelationsSocial InfluencePrivacy In GovernmentRight To PrivacySocial ProtectionChinese EconomyChinese SocietyOlder ResidentsPrivacyPublic Opinion ComparisonPublic Opinion EffectsPublic Opinion FramingSurveillance Infrastructure
China has deployed commercial and local government social credit systems to steer individual, business, and governmental behavior, functioning as a surveillance infrastructure for social management. This study examines public opinion toward these social credit systems. A cross‑regional survey reveals unexpectedly high approval of SCSs, especially among wealthier, better‑educated, urban, and older respondents, who view them as tools for benefit generation and honest dealings rather than privacy violations.
A variety of commercial and local government social credit systems (SCSs) are now being implemented in China in order to steer the behavior of Chinese individuals, businesses, social organizations, and government agencies. Previous research finds that these SCSs are employed by the Chinese state as “surveillance infrastructure” and for social management. This article focuses on a different angle: the public’s opinion of SCSs. Based on a cross-regional survey, the study finds a surprisingly high degree of approval of SCSs across respondent groups. Interestingly, more socially advantaged citizens (wealthier, better-educated, and urban residents) show the strongest approval of SCSs, along with older people. While one might expect such knowledgeable citizens to be most concerned about the privacy implications of SCS, they instead appear to embrace SCSs because they interpret it through frames of benefit-generation and promoting honest dealings in society and the economy instead of privacy-violation.
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