Recommendation Systems: Algorithms, Challenges, Metrics, and Business Opportunities

Zeshan Fayyaz, Mahsa Ebrahimian, Dina Nawara, Ahmed Ibrahim, Rasha Kashef

Applied Sciences · 2020 · 386 citations · 68 references

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TL;DR

Recommender systems are widely used across domains such as e-commerce, healthcare, and media to mitigate information overload and over‑choice by providing personalized recommendations. The paper surveys the current state of recommender systems, outlining their types, challenges, limitations, and business opportunities while suggesting future research directions. The authors review qualitative evaluation metrics to assess recommendation system quality and analyze the state of the art.

Abstract

Recommender systems are widely used to provide users with recommendations based on their preferences. With the ever-growing volume of information online, recommender systems have been a useful tool to overcome information overload. The utilization of recommender systems cannot be overstated, given its potential influence to ameliorate many over-choice challenges. There are many types of recommendation systems with different methodologies and concepts. Various applications have adopted recommendation systems, including e-commerce, healthcare, transportation, agriculture, and media. This paper provides the current landscape of recommender systems research and identifies directions in the field in various applications. This article provides an overview of the current state of the art in recommendation systems, their types, challenges, limitations, and business adoptions. To assess the quality of a recommendation system, qualitative evaluation metrics are discussed in the paper.

References

68