Evaluation of the usefulness of path of long-term user experience model in design process

Abstract

User experience evolves in accordance with users’ attitudes, habits, and personality,\nas well as their prior experiences. Even though there are attempts to holistically frame\nthe long-term experience of interactive products, there is still debate on how to guide\ndesigners in the design process of those products. To tackle this issue, this paper \nproposes the usage of Path of Long-Term User Experience (PLUX) model in design process. To interrogate the usefulness of the model, we conducted two studies. First, we adopted, adapted and tested the applicability of the back casting approach, together with the visual materials that could be used in the design process. Following this, we tested the effectiveness of using the PLUX model as a guidance tool in designing interactive products.