User Acceptance of Mobile Payments: A Theoretical Model for Mobile Payments

Abstract

Mobile payment refers to the use of mobile devices to conduct payment transactions. Users can use mobile devices for remote and proximity payments; moreover, they can purchase digital contents and physical goods and services. It offers an alternative payment method for consumers. However, there are relative low adoption rates in this payment method. This research aims to identify and explore key factors that affect the decision of whether to use mobile payments. Two well-established theories, the Technology Acceptance Model (TAM) and the Innovation Diffusion Theory (IDT), are applied to investigate user acceptance of mobile payments. Survey data from mobile payments users will be used to test the proposed hypothesis and the model.