Intelligent supply chain performance measurement in Industry 4.0

Abstract

Abstract The concept of Industry 4.0 has been widely recognized by the world since its introduction in 2011 Hannover Industrial Expo. Industry 4.0 strategy does not only revolutionize the manufacturing system and processes but also lead to the formation of the intelligent supply chain. Currently, Industry 4.0‐based intelligent supply chain has attracted a lot of attention from academia; however, studies on performance measurement indicator of intelligent supply chain are still lacking. To fill this gap, this paper first introduces the impact of Industry 4.0 on supply chain management. After analysing key characteristics of intelligent supply chain, the paper proposes a performance measurement indicator framework consisting of seven indicators. This indicator framework enriches the theoretical knowledge of supply chain performance evaluation and provides an efficient way to improve the operational performance of intelligent supply chain management.