Information Technology for Development · 2020 · 50 citations · 43 references
Innovation AdoptionE-servicesEconomic DevelopmentAfrican Public PolicyEducationTechnology AdoptionE-procurementLower-middle Income CountryE-businessManagementEnterprise Information SystemE-government ServiceSocio-economic DevelopmentE-government FrameworkPublic PolicyOrganizational SystemsPublic Sector E-procurementPublic ProcurementPublic SectorCommunication TechnologyBusinessTechnology
Governments globally are leveraging information and communication technology (ICT) growth towards improving the quality of public procurement services for socio-economic development. However, the extent of its application differs across nations. Notwithstanding the extant theoretical and empirical literature on IT for development, knowledge on how to assess readiness for adopting a full e-procurement system in the public sector of lower and lower-middle income countries (LMICs) begs for understanding. With the narrative of Ghana, we address this gap by drawing on the institutional and economic theory and the United Nations E-Government Development Index towards a holistic framework beyond the dyad of linear website functionalities and internet focus of prior e-government adoption models. Elite interviews gathered from multiple cases from Ghana’s public sector reveals the key readiness determinants for a full public sector e-procurement system. This study has significant implications for shaping the process-oriented management of government e-procurement projects towards socio-economic development in LMICs amid their complex institutional and socio-technical environments.
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