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User Acceptance of Computer Technology
620
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1989
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EngineeringTechnology AdoptionSoftware EngineeringInformation Technology ManagementManagementEnd-user SystemsComputer SystemsOrganizational PerformanceWidespread ProblemDesignUser AcceptanceUser ExperienceInformation ManagementSystem ManagementExecutive Information SystemOrganizational SystemTechnology Acceptance ModelHuman-computer InteractionTechnologySystem Software
Computer systems cannot improve organizational performance if they aren't used. Unfortunately, resistance to end-user systems by managers and professionals is a widespread problem. To better predic...