In AI we trust? Perceptions about automated decision-making by artificial intelligence

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Fred D. Davis · MIS Quarterly · 1989 · 64.5K citations

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Algorithm aversion: People erroneously avoid algorithms after seeing them err.

Berkeley J. Dietvorst, Joseph P. Simmons, Cade Massey · Journal of Experimental Psychology General · 2014 · 2.5K citations

Business, Behavioral Sciences, Psychology +13

Computers are social actors

Clifford Nass, Jonathan Steuer, Ellen R. Tauber · 1994 · 1.8K citations

Computing, Computer Science, Communication Theory +1

Algorithm appreciation: People prefer algorithmic to human judgment

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The rise of social bots

Communications of the ACM · 2016 · 1.6K citations · Full text

Computing, Computer Science, Artificial Intelligence +14