Influential Components of Caring Nurse-Patient Interaction (CNPI) in a Tertiary Hospital in the Philippines: Towards Improving Health Outcomes of Patients

Abstract

This study was conducted to explore the influential components affecting the Caring Nurse-Patient Interaction (CNPI) in the Philippine setting. It specifically determined the extent by which the nurses apply the CNPI behaviours in clinical practice and identified the influential dimensions that characterize the CNPI. This triangulated component mixed method research design used the Nurse–Patient Interaction Caring Scale (CNPI-Scale) by Sylvie Cossette, Chantal Cara, Nicole Ricard, Jacinthe Pepin (2005) and open-ended questionnaire to collect the data. Results showed that among the CNPI behaviours, those that pertains to “Humanism” (behaviours that help in the formation of a humanistic-altruistic system of values) ranked highest (M = 4.56, SD = .384). This was followed by “Environment” (behaviours that include provision for a supportive, protective and/or corrective mental physical, societal and spiritual environment) (M = 4.47, SD = .496). Qualitative data analysis showed that there are four dimensions of CNPI: “what really affects nurse-patient interaction” “what behaviours show caring nurse-patient interaction”, “realistic caring nurse-patient interaction behaviours” and “how nurses can improve caring interaction with patients”.