2019 · 29 citations · 39 references
Social SciencesPsychologySocial PsychologyInterpersonal CommunicationNatural Language ProcessingNonverbal CommunicationEmotion RecognitionFacial ExpressionMultimodal CommunicationMultimodal CorporaMultimodal Corpus AnalysisMultimodal InteractionConversational AgentsHuman-agent InteractionInterpersonal DisclosureMultimodal Conversation CorporaMultimodal Corpus EvaluationNonverbal Behavior AnalysisNonverbal Communication In DisclosureSelf-disclosure
Self-disclosure to others has a proven benefit for one’s mental health. It is shown that disclosure to computers can be similarly beneficial for emotional and psychological well-being. In this paper, we analyzed verbal and nonverbal behavior associated with self-disclosure in two datasets containing structured human-human and human-agent interviews from more than 200 participants. Correlation analysis of verbal and nonverbal behavior revealed that linguistic features such as affective and cognitive content in verbal behavior, and nonverbal behavior such as head gestures are associated with intimate self-disclosure. A multimodal deep neural network was developed to automatically estimate the level of intimate self-disclosure from verbal and nonverbal behavior. Between modalities, verbal behavior was the best modality for estimating self-disclosure within-corpora achieving r = 0.66. However, the cross-corpus evaluation demonstrated that nonverbal behavior can outperform language modality in cross-corpus evaluation. Such automatic models can be deployed in interactive virtual agents or social robots to evaluate rapport and guide their conversational strategy.
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