Exploring Sound Awareness in the Home for People who are Deaf or Hard of Hearing

Abstract

The home is filled with a rich diversity of sounds from mundane beeps and whirs to dog barks and children's shouts. In this paper, we examine how deaf and hard of hearing (DHH) people think about and relate to sounds in the home, solicit feedback and reactions to initial domestic sound awareness systems, and explore potential concerns. We present findings from two qualitative studies: in Study 1, 12 DHH participants discussed their perceptions of and experiences with sound in the home and provided feedback on initial sound awareness mockups. Informed by Study 1, we designed three tablet-based sound awareness prototypes, which we evaluated with 10 DHH participants using a Wizard-of-Oz approach. Together, our findings suggest a general interest in smarthome-based sound awareness systems particularly for displaying contextually aware, personalized and glanceable visualizations but key concerns arose related to privacy, activity tracking, cognitive overload, and trust.