JMIR mhealth and uhealth · 2019 · 720 citations · 23 references
ArchitecturePsychologyMobile Health InformaticsPsychometricsUser Experience DesignMobile Application DevelopmentMobile Health ApplicationsMobile User ExperienceUsability EngineeringUsability EvaluationUsability TestingMobile App UsabilityMobile Application UsabilityMobile UsabilityMobile Usability TestingQuestionnaire-based Usability AssessmentSelf-administered QuestionnairesSystem UsabilityUsability Studies
After a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There are multiple ways of conducting a usability study, one of which is collecting target users' feedback with a usability questionnaire. Different groups have used different questionnaires for mHealth app usability evaluation: The commonly used questionnaires are the System Usability Scale (SUS) and Post-Study System Usability Questionnaire (PSSUQ). However, the SUS and PSSUQ were not designed to evaluate the usability of mHealth apps. Self-written questionnaires are also commonly used for evaluation of mHealth app usability but they have not been validated.
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