Aspect-based sentiment analysis of mobile reviews

Abstract

E-commerce websites provide an easy platform for users to put forth their viewpoints on different topics-ranging from a news item to any product in the market. Such online content encourages authors to express opinions on various aspects of an entity. Aspect based sentiment analysis deals with analyzing this textual content to look for the aspect in question. After locating the aspects, corresponding sentiment bearing words are looked for. This paper describes an integrated system that generates the opinionated aspect based graphical and extractive summaries from a large set of mobile reviews. The system focuses on three tasks (a) identification of aspects in given field, (b) computation of sentiment polarity of each aspect, and (c) generates opinionated aspect based graphical and extractive summaries. The system has been evaluated on three mobile-reviews dataset and obtains better precision and recall than baseline approach. The system generates summaries from reviews without any training.