Residents’ perceptions and attitudes towards future tourism development

Abstract

Purpose This paper aims to present the results of a quantitative survey among 140 residents of the city of Porto. Design/methodology/approach The study is a revision of literature and illustration of results of empirical study. Findings The majority of Porto residents consider that tourism brings significant economic benefits and supports the wider social and cultural development of the city, and they consider the overall impact of tourism to be beneficial. Practical implications The paper identifies potential issues and problems and possible mitigating measures. Originality/value The paper provides insights based on a quantitative survey among 140 residents of the city of Porto.