A Pilot Study of Inpatient Satisfaction Rating of Surgical Resident Care

Crossing the Quality Chasm: A New Health System for the 21st Century

Beth Bloom · JAMA · 2002 · 3.7K citations

Nursing, Health Services Administration, Health Systems +15

Patients' Perception of Hospital Care in the United States

Ashish K. Jha, E. John Orav, Jie Zheng et al. · New England Journal of Medicine · 2008 · 887 citations

Public Affairs, Health Services Administration, Health Services Research +16

Relationship between patient satisfaction with inpatient care and hospital readmission within 30 days.

William Boulding, Seth W. Glickman, Matthew P. Manary et al. · PubMed · 2011 · 549 citations

Nursing, Health Services Administration, Healthcare Administration +16

Patient Satisfaction and Its Relationship With Clinical Quality and Inpatient Mortality in Acute Myocardial Infarction

Seth W. Glickman, William Boulding, Matthew P. Manary et al. · Circulation Cardiovascular Quality and Outcomes · 2010 · 417 citations

Public Affairs, Cardiology, Health Services Research +16

Doctor-Patient Communication in Surgery: Attitudes and Expectations of General Surgery Patients About The Involvement and Education of Surgical Residents

Robert A. Cowles, Cheryl A. Moyer, Seema S. Sonnad et al. · Journal of the American College of Surgeons · 2001 · 112 citations

Medicine, Medical Education, Surgery +16