Journal of Medical Internet Research · 2018 · 39 citations · 29 references
This study evidences that websites that provide physician rating should improve and communicate their quality standards, especially in terms of physician and user protection, as well as transparency. In addition, given that quality standards on physician-rating websites are low overall, the development of transparent guidelines is required. Furthermore, attention should be paid to the financial goals that the majority of physician-rating websites, especially the ones that are commercially owned, pursue.
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Evaluating the Quality of Medical Care
Avedis Donabedian · Milbank Quarterly · 2005 · 6K citations
Avedis Donabedian · JAMA · 1988 · 4.9K citations
Reliability in Content Analysis.
Klaus Krippendorff · Human Communication Research · 2004 · 2.1K citations
Public Awareness, Perception, and Use of Online Physician Rating Sites
David A. Hanauer, Kai Zheng, Dianne Singer et al. · JAMA · 2014 · 398 citations
Online Reputation, Digital Marketing, Information Seeking +23