NAM Perspectives · 2012 · 478 citations · 67 references
Health ProfessionsHealth Information ManagementHealth CommunicationHealth LiteracyHealthcare Organizational BehaviorCommunication In Healthcare OrganizationsHealth Care CommunicationHealth Care Organizational CultureHealth Care OrganizationsHealth Services OrganizationHealthcare OrganizationHealth Literacy BarriersNavigational Health LiteracyPatient Health Literacy
Introduction This paper describes 10 attributes of health literate health care organizations, that is, health care organizations that make it easier for people to navigate, understand, and use information and services to take care of their health. Having health literate health care organizations benefits not only the 77 million Americans who have limited health literacy, but […]
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Improving Primary Care for Patients With Chronic Illness
Thomas Bodenheimer · JAMA · 2002 · 3K citations
Dean Schillinger, John D. Piette, Kevin Grumbach et al. · Archives of Internal Medicine · 2003 · 1.2K citations
Management, Environmental Management, Supply Chain Management +15