Governance Configurations for Inter-Organizational Coordination: A Study of Public Safety Networks

Jane Fedorowicz, Steve Sawyer, Arthur P. Tomasino

Journal of Information Technology · 2018 · 34 citations · 78 references

Concepts

TL;DR

Independent organizations increasingly engage in shared activities using purpose-built digital infrastructures, prompting study of inter‑organizational governance. The study aims to advance conceptual and empirical insights into networked governance by examining 42 public safety networks and applying fuzzy‑set QCA. Researchers applied fuzzy‑set qualitative comparative analysis to the 42‑network dataset to capture interdependence among governance concepts and uncover viable governance patterns. Five governance configurations were identified that achieve high effectiveness, all requiring network‑level competencies in stakeholder and digital infrastructure management, thereby extending the conceptualization of network governance.

Abstract

We focus on networked arrangements of digital resources that are shared among otherwise independent units to advance conceptual and empirical insights about their governance. We are motivated by the simple observation that, increasingly, independent organizations are engaging in shared activities, often relying on purpose-built digital infrastructures to support this move to inter-dependence. To advance current conceptualizations of networked governance, we draw on data from 42 public safety networks and use fuzzy-set qualitative comparative analysis. We do so because fsQCA allows us to account for the realities of inter-dependence among the concepts and variables we consider and to illuminate the multiple viable governance patterns that are possible. The results show the importance of network-level governance competencies to manage stakeholders and information infrastructure to achieve high effectiveness of PSN. Analysis makes clear that there exist five configurations of PSN governance practices that enable high levels of network governance effectiveness. Common to all these configurations are the network-level competence in managing both stakeholders and the digital infrastructure, suggesting these are necessary (but not sufficient) network-level governance competencies. Building from the analysis, we advance the role of specific network-level governance competencies, and the current conceptualization of network governance more broadly.

References

78