Electronic Commerce Research and Applications · 2018 · 21 citations · 38 references
ComputingInformation SystemsInformation RetrievalKnowledge RepresentationUser Experience DesignAspect AnalysisAspect SemanticsDescription LogicsFormal OntologyOntology DesignOntology EngineeringAspectAspect ClassificationAspect ExtractionAspect Term ExtractionOntological Analysis
38
Mining and summarizing customer reviews
Minqing Hu, Bing Liu · 2004 · 7.7K citations
Sentiment Analysis and Opinion Mining
Bing Liu · Synthesis lectures on human language technologies · 2012 · 3.3K citations
Kushal Dave, Steve Lawrence, David M. Pennock · 2003 · 1.9K citations