Why We Need Dedicated Web-based Collaboration Platforms for Inter-organizational Connectivity? A Research Synthesis

Abstract

This paper examines the potential of existing web-based collaboration services in supporting the interorganizational connectivity throughout the collaboration process. In doing so, the paper initially presents a brief overview and a hierarchical classification with respect to the degree and complexity of service integration of existing collaboration services which are applicable in inter-organizational settings. Successively, their shortcomings in supporting the process of interorganizational collaboration are herein determined and discussed. As a conclusion, the paper elucidates the rational and need for designing the dedicated web-based collaboration platforms for facilitating the interorganizational connectivity within a particular business sector.