Organisational factors affecting cloud computing adoption in small and medium enterprises (SMEs) in service sector

Abstract

This study focuses on the organisational factors that affect the organisation’s decision to adopt cloud computing. Data were collected by employing a questionnaire research design to SMEs (particularly SMEs in service sector) in Malaysia. Results indicate that of the three factors hypothesised to affect cloud computing adoption, only information technology (IT) resources were found significant. Nonetheless, there is no adequate evidence to support the importance of top management support and employee knowledge on cloud computing adoption. The findings would benefit the theory and practice. For academia, this study can serve as a useful reference for future studies in this area. For practitioners, the findings would benefit them in terms of making decision toward cloud computing adoption and formulating better strategies for cloud computing adoption.