Wayfinding Through Orientation

TLDR

Turn‑by‑turn navigation systems are problematic, and spatial orientation is essential for verifying instructions and integrating new spatial information. The authors propose a new approach, Wayfinding Through Orientation, to foster spatial knowledge and cognitive mapping for improved user orientation. Three studies demonstrate that tailored wayfinding instructions support survey knowledge acquisition, and the authors explore how orientation information can be embedded in a prototype navigation assistance system. The studies provide empirical evidence that suitable wayfinding instructions enhance survey knowledge acquisition.

Abstract

Dominant approaches in computer-assisted wayfinding support adhere to the deeply problematic principles of turn-by-turn navigation. In this article, we suggest a new approach called "Wayfinding Through Orientation," which supports the acquisition of spatial knowledge and cognitive mapping for advancing the user's spatial orientation. Being oriented on one's way is a prerequisite to enabling people to verify instructions and to incorporate new spatial information into their existing knowledge structure. In three studies described in this article we first present empirical evidence that people can be supported in survey knowledge acquisition through suitable wayfinding instructions. Consequently, we explore orientation information in human wayfinding instructions. Finally, we outline how orientation information can be communicated within a prototypically implemented navigation assistance system.