The Impact of the Quality of Transport Services on Passenger Demand in the Suburban Bus Transport

Abstract

The demand for transport services is determined by several factors at the same time, the impact of these factors is varied, and the impacts of individual factors of demand are different according to the groups of passengers making the demand for bus services. The article deal with the design and the application of the methodology for measuring and evaluating the impact of the quality of transport services on the demand of passengers for suburban bus transport. The results may contribute to the stabilization of the demand for bus services, or they can serve as a basis for the improvement of transport services in the bus transport sector.