Communications of the ACM · 2017 · 15 citations · 3 references
BusinessSystems EngineeringService OperationsAvailabilityAvailability EngineeringAvailability ManagementHigh AvailabilityQueueing TheoryStochastic Service SystemsService Availability
You're only as available as the sum of your dependencies.
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Ken Thompson · Communications of the ACM · 1984 · 648 citations · Full text
Interpreting the Data: Parallel Analysis with Sawzall
Rob Pike, Sean Dorward, Robert Griesemer et al. · Scientific Programming · 2005 · 616 citations · Full text